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Item delivery fees

An item delivery fee is a calculated additional cost added on to item purchases.

  • Item delivery fees can be calculated as either:
    • Fixed fee per delivery (e.g., $1 per delivery).
    • Percentage fee per delivery (e.g., 10% of the total item price of a delivery).
  • Item delivery fees can vary by delivery method, cinema, and client.
  • In-seat item delivery fees can also vary by cinema operator.
  • Item delivery fees are supported for the following delivery methods:
    • Counter pickup
    • Custom location delivery
    • In-seat delivery
    • Service area pickup
  • For more information on item delivery fee configuration on the Digital Platform, please contact your Vista representative.

Item delivery fees for an order

Item delivery fees are calculated whenever items are set against an order using the SetItems endpoint, and when relevant item prices are recalculated. The order includes a totalItemDeliveryFee property that represents the total item delivery fee the patron is required to pay.

Each delivery within the order also has a fee property that represents the item delivery fee for the individual delivery (or null if the delivery does not incur an item delivery fee).

{
  "order": {
    "id": "4c5910d17fcc45e1baad99c19b89a9bb",
    "type": "Standard",
    "status": "InProgress",
    "totalPrice": {
      "valueIncludingTax": 5.74,
      "valueExcludingTax": 4.95,
      "tax": 0.79
    },
    "items": [
      {
        "deliveryId": "1111",
        "itemId": "0002-46",
        "id": "34ce31f5-7bb0-492f-9cf7-4914caa272e2",
        "type": "Normal",
        "price": {
          "valueIncludingTax": 5.22,
          "valueExcludingTax": 4.5,
          "tax": 0.72
        }
      }
    ],
    "itemDeliveries": [
      {
        "locationName": "Table 1",
        "schedule": {
          "type": "Immediate"
        },
        "method": "CustomLocationDelivery",
        "comment": null,
        "fee": {
          "id": "1",
          "amount": {
            "valueIncludingTax": 1.04,
            "valueExcludingTax": 0.9,
            "tax": 0.14
          },
          "refundStatus": "NotRefunded",
          "refundAvailability": {
            "isAvailable": false,
            "unavailableReason": "OrderNotCompleted"
          }
        },
        "id": "1111"
      }
    ],
    "totalItemDeliveryFee": {
      "valueIncludingTax": 1.04,
      "valueExcludingTax": 0.9,
      "tax": 0.14
    }
  }
}

Item delivery fees for showtimes

In-seat item delivery fees are also returned by the GetShowtime endpoint. This is essential for clients that wish to display the item delivery fee value during item selection, before the items have been ordered.

{
  "showtime": {
    "id": "0002-3083",
    "inSeatItemDeliveryFee": {
      "type": "Percentage",
      "percentage": 5.5,
      "salesTaxId": "0002-0000000002"
    }
  },
  "relatedData": {
    "salesTaxes": [
      {
        "id": "0002-0000000002",
        "level1": {
          "type": "Percentage",
          "percentage": 15.0
        },
        "level2": {
          "type": "Percentage",
          "percentage": 0.0
        },
        "level3": {
          "type": "Percentage",
          "percentage": 0.0
        },
        "level4": {
          "type": "Percentage",
          "percentage": 0.0
        }
      }
    ]
  }
}

Because the price and tax of a percentage item delivery fee are not known until after item selection, the client is provided with the information needed to calculate the fee price and tax.

Item delivery fees for sites

Item delivery fees are also returned by the GetItemProfileForSite endpoint. This is essential for clients that wish to display the item delivery fee value during item selection, before the items have been ordered.

{
  "itemProfile": {
    "siteId": "0002",
    "customLocationItemDeliveryFee": {
      "type": "Percentage",
      "percentage": 10.0,
      "salesTaxId": "0002-0000000002"
    },
    "counterItemPickupFee": {
      "type": "Percentage",
      "percentage": 5.25,
      "salesTaxId": "0002-0000000002"
    },
    "serviceAreaItemPickupFee": {
      "type": "FixedPrice",
      "price": {
        "valueIncludingTax": 1.0,
        "valueExcludingTax": 0.85,
        "tax": 0.15
      }
    }
  },
  "relatedData": {
    "salesTaxes": [
      {
        "id": "0002-0000000002",
        "level1": {
          "type": "Percentage",
          "percentage": 15.0
        },
        "level2": {
          "type": "Percentage",
          "percentage": 0.0
        },
        "level3": {
          "type": "Percentage",
          "percentage": 0.0
        },
        "level4": {
          "type": "Percentage",
          "percentage": 0.0
        }
      }
    ]
  }
}

Because the price and tax of a percentage item delivery fee are not known until after item selection, the client is provided with the information needed to calculate the fee price and tax.