Recurring subscription cancellation

A recurring subscription may be cancelled after it's minimum contracted term has ended. A cancelled subscription will end after the current billing period.

IMPORTANT

Cancelling a recurring subscription will prevent the member from purchasing a future subscription until after their current subscription ends.

Member eligibility

A member with a recurring subscription is eligible to cancel their subscription after it's minimum contracted term has ended. Check the isCancellationAllowed property of the member's subscriptions to determine if a subscription can be cancelled.

A subscription cannot be cancelled if:

It is a non-recurring subscription .
Its minimum contracted term hasn't ended.
A future subscription has been purchased.
It is currently OnHold or has an upcoming hold period .
It has already been scheduled for cancellation (refer to the cancelsAt property).

Cancelling a recurring subscription

Use the CancelSubscription endpoint to cancel the authenticated member's active subscription.

IMPORTANT

Cancelling a recurring subscription will not result in an automatic refund of the current billing period. It will, however, prevent any further recurring billing payments.