Item delivery preparation

A completed standard order may contain item deliveries that require kitchen preparation before they are delivered to the customer.

Immediate schedule

Item deliveries with an Immediate schedule are immediately sent to the kitchen for preparation when the order is completed.

On-request schedule

Item deliveries with an OnRequest schedule require the patron to request preparation before they are sent to the kitchen.

Preparation can be requested for a single item delivery via the SetItemDeliveryAsRequested endpoint using the unique identifier of the item delivery and the order that contains the item delivery.

To request preparation for all item deliveries in an order with an OnRequest schedule, use the SetItemDeliveriesAsRequested endpoint.

When requesting preparation of all item deliveries in a parent order, the includeChildOrders request property can be set to true to also request preparation of the item deliveries with an OnRequest schedule in all linked child orders.

{
  "includeChildOrders": true
}

Showtime delivery window

In-seat deliveries with a showtime delivery window schedule are automatically sent to the kitchen for preparation when the showtime delivery window is reached.